Quality firewood from Calverstown, Co. Kildare

Kildare Logs

Privacy Policy & Data Protection

Who we are

Our website address is https://kildarelogs.ie/. The website is operated by Dublin Logs Ltd trading as Kildare Logs, based in Calverstown, Co. Kildare.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

When Making Orders

We collect your phone number, address and email address. These are necessary to make deliveries and provide our best service for our customers. We will also contact you once after placing an order to review the product to better help inform new customers.

Contact forms

Our FAQ enquiry form collects your name, email address and question so our team can answer you. Enquiries are sent to our configured team inbox through WordPress and the existing email service. If confirmation emails are enabled, we also send you an acknowledgement.

The FAQ form itself does not save enquiry messages in the WordPress database or subscribe you to marketing. It uses a short-lived session cookie and hashed security records to limit spam and duplicate submissions; these expire within one hour. Email copies and any email-service logs have separate retention arrangements.

When enabled, Cloudflare Turnstile checks the FAQ form for spam before an enquiry is sent. See Cloudflare’s privacy policy for its processing information. Marketing signup forms are separate from FAQ enquiries.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

The website integrates Brevo and Meta tools that can measure website activity and purchases and support marketing. The site also has a cookie-preference tool. The data collected depends on the tools, settings and choices in use; contact us at [email protected] if you want more information about your data.

Who we share your data with

Our team and the service providers used for email, payment, delivery and website services process the information needed for those services. Marketing signup and tracking use Brevo; Meta tools are also integrated into the website. Cloudflare Turnstile is used for FAQ spam checks when enabled.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We hold your contact information such as phone number and email addresses

Additional information

How we protect your data

We use anti-spyware and antivirus software on all devices that hold content

What data breach procedures we have in place

if data is lost and we become aware of it we will report it to you

What third parties we receive data from

Analytics and marketing tools can provide information about website activity, campaigns and purchases. Contact [email protected] for information about your data and the services processing it.

What automated decision making and/or profiling we do with user data

Website and marketing tools can measure online activity and purchases. Contact [email protected] if you want information about how your data is used.

Consent to Marketing requirements

By voluntarily opting in to receive promotional communications at checkout or via a first-purchase pop-up, you consent to us using your email address and WhatsApp number to send you promotional campaigns. You may withdraw your consent at any time via WhatsApp or email. This consent is separate from the Delivery Terms & Conditions and is provided in accordance with EU and Irish data protection legislation.
Legal basis: clear and affirmative consent, as required under the GDPR and the ePrivacy Regulations.

First Order €20 Off

When you sign up for updates, you’ll automatically get 20€ off  in your first order – applied at checkout.

By signing up, you’ll receive occasional updates, offers and useful information from Dublin Logs Ltd trading as Kildare Logs. We’ll only send you messages that are relevant to you, and you can unsubscribe at any time via email or WhatsApp. We respect your privacy and will never share your details with third parties. For full details, please see our [Privacy Policy].

By submitting this form, you agree to receive informational messages, such as order updates and/or marketing messages like shopping cart reminders and promotions, from Kildare Logs, including messages sent via WhatsApp. Consent is not a condition of purchase. Message frequency varies. Unsubscribe at any time via WhatsApp or email. Check out our Privacy Policy Terms .

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